What are the delivery charges?
Jubilya.com provides free delivery within UAE and KSA, Oman, Bahrain and Kuwait.
What is the estimated delivery time?
Jubilya.com generally procures and ships the items within 2 – 3 Business days exclude public holidays and Sundays. Shoppers should check with the customer care of Jubilya.com to determine the delivery time required for their locations. Estimated delivery time is dependent on the product’s availability and delivery destination. While Jubilya.com can commit on the date of dispatch of a product from their warehouse, however, any delay during the transit of the shipment by the courier partner is not directly under the control of Jubilya.com and the company cannot be held liable for it.
For items listed as “In Stock”, Jubilya.com will mention the shipping time as 7-10 business days (in areas where standard courier service is available), from the date of placing the order.
‘Pre-order’ or ‘Forthcoming’
Such items are expected to be released soon and can be pre-booked for a customer. The item will be shipped to the customer within 5 days of Jubilya.com receiving the first shipment of that product
‘Out of Stock’
Currently, the item is not available for sale.
Are there any hidden costs (sales tax, octroi, etc) on items sold by Jubilya.com?
There are zero hidden charges when a customer makes a purchase on Jubilya.com. The prices listed for all the items are final and all-inclusive. The price that customers see on the product page is exactly what they pay.
Delivery charges may be extra depending on the order value and delivery location
I need to return an item, how do I arrange for a pick-up?
Kindly refer to the Return/Replacement Policy mentioned on www.Jubilya.com
Jubilya.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE”.